Shipping Policy - Dadicated Box

Shipping Policy

At Dadicated, we want to make sure that your subscription box experience is as smooth and enjoyable as possible. This Shipping Policy outlines the details of our shipping practices, including delivery times, shipping fees, and any other important information to help you understand how we handle shipping for your orders.

1. Shipping Regions

1.1 United States Only

We currently only ship to addresses within the United States. We are unable to process international orders at this time.

2. Shipping Rates and Fees

2.1 Free Shipping for Annual Memberships

For customers who subscribe to our Annual Membership plan, we offer free shipping on all boxes.

2.2 Flat-Rate Shipping for Monthly and Bi-Monthly Plans

For customers subscribing to our Monthly or Bi-Monthly plans, we charge a flat-rate shipping fee of $5 per box.

2.3 One-Time Purchase Shipping

For one-time purchases of individual boxes, a $7 shipping fee will apply to each order.

3. Processing and Handling Time

3.1 Order Processing

All orders are processed within 2-3 business days of receipt, Monday through Friday (excluding holidays). You will receive an email confirmation once your order has been successfully processed.

3.2 Shipping Times

Standard Shipping: Once your order has been processed, please allow 5-7 business days for delivery to most U.S. addresses.
Note: Delivery times may vary depending on your location, weather conditions, and other external factors that might cause delays.

4. Tracking Your Order

4.1 Tracking Information

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your order.

5. Shipping Delays

5.1 Delays Due to Weather or Other External Factors

While we make every effort to ensure timely delivery, there may be circumstances outside of our control, such as weather conditions or shipping carrier delays, that may affect delivery times. If your order is delayed, we will keep you updated and work to resolve any issues as quickly as possible.

5.2 Holidays

Please keep in mind that shipping carriers may experience delays during peak holiday seasons. We recommend ordering in advance to ensure your box arrives on time.

6. Missing or Lost Packages

6.1 Lost Packages

If you believe your package has been lost or was not delivered by the estimated delivery date, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure that your order is located or replaced.

6.2 Incorrect Shipping Information

Please double-check your shipping address when placing an order. Dadicated is not responsible for packages sent to incorrect addresses provided by the customer. If you notice an error in your shipping details after completing your order, please contact us immediately.

7. Returns and Exchanges

7.1 Damaged or Defective Items

If your subscription box or individual items arrive damaged or defective, please reach out to us within 7 days of receiving your order, and we will arrange for a replacement or issue a refund. We want to ensure you’re fully satisfied with your Dadicated experience.

7.2 Refunds for Shipping Costs

Shipping fees are non-refundable except in cases where the item was damaged or incorrect. If your order is refunded for any other reason, the shipping fees will not be refunded.

8. Contact Us

If you have any questions about shipping or need assistance with your order, feel free to contact us at:

Email: support@dadicated.com
Phone: +1 (555) 123-4567
Address: [Business Address]

By placing an order with Dadicated, you agree to the terms outlined in this Shipping Policy. We are committed to providing the best possible service and delivering your subscription box with care and efficiency.